Our guarantees

Delivery

Nous offrons les frais de port pour toutes commandes en France métropolitaine dès 60 euros d’achats via le service So Colissimo – La Poste sans signature.

Le délai de réception standard constaté d’une commande est de 72h : 24h pour la préparation – expédition de votre commande par nos services (jour ouvré – hors week-end et jour férié) puis 48h pour l’acheminement vers votre lieu de destination via notre transporteur.

For all orders that do not meet these criteria, we offer you the delivery rates negotiated with our carrier:

5,90€ Colissimo without signature in 48 hours
7,90€ 48-hour recorded delivery service
7,90€ Colissimo International Europe without signature
If you order the... You will receive your order on...
Monday Before 05:00 Next Thursday
After 3 p.m. Next Friday
Tuesday Before 05:00 Next Friday
After 3 p.m. Next Saturday
Wednesday Before 05:00 Next Saturday
After 3 p.m. Next Monday
Thursday Before 05:00 Next Monday
After 3 p.m. Next Tuesday
Friday Before 05:00 Next Tuesday
After 3 p.m. Next Thursday
Weekend Next Thursday

3 samples to choose from

To thank you for your order, 3 free samples will be offered to you to discover the fragrances of the House of Jacomo Paris. In order to comply with the French climate law of 1 January 2009, we have decided to offer you a free sample of our fragrances.er juillet 2022, vous devez sélectionner impérativement les 3 échantillons souhaités à l’étape du panier pour que ceux-ci soient intégrés à votre commande. Les échantillons ne peuvent être vendus.  

Secure payment

We accept CB or PayPal payments. All your payments are secure and guaranteed thanks to 3D Secure technology and double authentication by your bank. Shop with confidence at Jacomo Paris, with maximum security guaranteed! Jacomo Paris pays particular attention to the security of Internet payments. Your bank details are transmitted to our server in encrypted form using SSL (Secure Socket Layer) protocol, and transferred in a totally secure environment to our banking partner, Société Générale. They are not stored under any circumstances.

If you are having difficulty paying for your order, our Customer Relations department is available on 0800 590 008 (toll-free from landlines and mobiles) to assist you or to help you make your payment by telephone.

Payment methods accepted on jacomo.com